India Uncut

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Monday, December 19, 2005

Telephones

In the 1980s, it would take you years to get a telephone in India.

Today, it takes anything from a day to a week.

Q: What has changed?

Ans: Competition.

That's why competition is a good thing, even if the competition keeps messing up. So Tata Indicom may give me sucky service and Reliance may hassle me in different ways, but I have options. And it's because all these options exist that even MTNL's service is vastly better than in the pre-liberalisation days. Competition rocks.

And even though liberalisation is no panacea, without it, I wouldn't be online right now and typing this. Would you be reading this?

Cross-posted on The Indian Economy Blog.
amit varma, 11:31 AM| write to me | permalink | homepage

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